Application Maintenance and Support :
Nowadays, to relieve the drain on the IT resources, many leading companies are outsourcing the maintenance and support of their applications to IT service firms. Outsourcing application maintenance and support is a great way to eliminate a cost center and reap the economic advantages of offshore outsourcing. The in-house IT team gets to focus more on strategic tasks, once the tactical implementation of those tasks are outsourced.
We provide comprehensive software application maintenance services for small and medium enterprises. Our services range from undertaking maintenance of existing applications to adding new functionalities. Deep experience in understanding and maintaining large applications coupled with an expertise in new technologies help us to not only prolong the life of existing applications but also improve the quality of the system. A team of dedicated software engineers is available round the clock to handle all maintenance related issues from bug fixing to adding new applications and functionalities.
We engage in several different types of partnerships with our clients to provide a dedicated trouble-shooting team to streamline patches and workarounds, and offer other recommendations for fine-tuning. Usually in most big companies regular maintenance activity takes up lot of time and resources of the in-house IT team which leaves them with very little time for developing new applications that are essential.
Our application maintenance and support service not only allow clients to focus on their core business, but taking the value further, we deliver substantial cost reductions – which is critical in these competitive market. We further, improve the quality of applications, boosting uptime and increasing output.
Our application maintenance and support capabilities include:
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Code maintenance
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Bug Fixing
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Software enhancement
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Testing
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Documentation Updating